- Shipping Info
Your order will ship out within 3 business days after it is received, shipping costs £2.40 for all orders (including International orders) unless you live in Jersey then Shipping will cost £1.20
Attention UK customers:
All physical mail orders ship from the Island of Jersey, and as a result the postage may be just a little more than a regular UK-to-UK piece of post. It is with regret that there is nothing Astral Cloud Ashes can do about this as we are based on a small Island and are charged full price by our local Post Office to send to UK. To Mitigate this we are charging what we believe is a very reasonable price for the CD's on our BandCamp Page to help our UK customers to support this music! Your support is very much highly valued! and we hope you enjoy the music!
- Return Policy
We want you to be 100% satisfied with your purchase. If you are not, you may return it within fourteen (14) days of the delivery date for a full refund.
Please contact us at firstname.lastname@example.org within the 14-day time period for return instructions. Please reference your order number when requesting a return.
Exceptions to the return policy:
You are responsible for all return shipping and handling costs. Original shipping costs are not refundable.
Returned items must be unused.
Refunds are not offered for minor cosmetic damage and/or small scratches.
VAT, Import Taxes and Taxes of any kind are non-refundabe.